SOVAIA Terms of Service

Terms of Service

These Terms govern use of the SOVAIA store and purchases from us. By using the store or ordering, you agree to these Terms and linked policies.

Store use

Provide accurate information and use the store lawfully. Do not interfere with service, attempt unauthorized access, transmit malicious code, or misuse our content or trademarks.

Products and orders

We aim for accurate descriptions, colors, pricing, and availability, but display settings and reasonable production variations may affect appearance. We may correct errors, limit quantities, or discontinue products. An order is an offer to purchase and may be declined or cancelled for legitimate reasons including fraud, errors, restrictions, or payment failure. If cancelled after payment, an appropriate refund will be issued.

SOVAIA products are comfort and lifestyle products, not medical devices, and are not intended to diagnose, treat, cure, or prevent any condition.

Shipping, returns, and third parties

Our Shipping and Refund Policies form part of these Terms. The store may use third-party services whose own terms and privacy practices apply.

Intellectual property and liability

SOVAIA branding and store content are owned by or licensed to us. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses. Nothing excludes rights or liabilities that cannot legally be excluded.

Changes and contact

We may update these Terms by posting a revised version. Applicable mandatory consumer protections continue to apply. Contact us through our Contact page with questions.