SOVAIA Shipping Policy

Shipping Policy

Processing

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. Launches, holidays, or unusually high volume may take longer.

Tracked delivery

We currently offer free tracked standard shipping for SOVAIA Pillow Speaker orders to supported destinations. Available methods, charges, and estimated delivery windows appear at checkout before payment. Delivery estimates are not guarantees.

Tracking

We email a tracking link when your order ships. It can take 24–72 hours to display the first scan.

Addresses

Review your address before ordering and contact us immediately about corrections. Changes cannot be guaranteed after fulfillment begins.

Delays and international orders

Carrier disruptions, weather, customs, and events outside our control may cause delays. Where international shipping is available, customers are responsible for duties, taxes, and import fees unless checkout states otherwise.